Thank you for contacting Verizon Wireless via our website. Thank you for your patience with our response to your email. My name is Ashley Diana and I will be happy to provide you with an e-mail address to contact us.
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You may send us an e-mail through our website and include your SSN or billing system password along with your inquiry. You can send a new e-mail by clicking this direct link to the “Contact Us” page: #VERIZON IN HOME AGENT TAKES ME TO INTERNET PASSWORD# I make it my personal goal to provide the best customer service in the industry. I hope that I have done that for you today by providing you with a contact e-mail address for us. Message Body: I would like to know if there is a customer service email address customers can use to contact customer service with a question? We appreciate your business and thank you for using Verizon Wireless.
Have you bought Verizon products? Have you experienced trouble with Verizon’s products? Have you experienced problems with Verizon’s customer service line? Tell us your story. Verizon is a predatory company with a focus on harassment, bait and switch tactics,unfair practices and very poor customer service. In autumn 2012, I went to the Verizon store to buy a modem. I was on a job site and needed to connect to the company Wi-Fi. I asked the company management what they recommended and they said I should buy a major brand modem. I noticed the Verizon store in the same mall as the grocery I used and inquired if Verizon had a modem for sale that met my needs and described my location and situation. He presented me with a document to sign at the register that had me paying monthly for the modem. I restated what I needed and told him I just wanted to buy, not finance, a good quality unlocked modem like u can buy an unlocked cell phone. He selected another modem and checked me out. It seemed expensive like unlocked hardware would be but if it worked it would have been worth it to me.
I took the modem in the bag to the company management and they told me Verizon would not work to connect to their wifi. 5 days) I returned the modem to the same store still in the bag, sealed and unwrapped. I was told I had to pay a restocking fee. I complained but conceded since the store would not accept the return without me paying them to do it, it just seemed like a punishment fee. #VERIZON IN HOME AGENT TAKES ME TO INTERNET PASSWORD#.#VERIZON IN HOME AGENT TAKES ME TO INTERNET UPGRADE#.